Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, such as when you fill out a contact form, request a quote, or subscribe to our newsletter. This may include your name, email address, phone number, company name, and any other details you choose to provide.

We also collect limited technical information automatically when you visit our website — such as your IP address, browser type, and pages visited — to help us improve site performance and user experience.

2. How We Use Your Information

• To respond to your inquiries and provide requested services.
• To send quotes, invoices, and project updates.
• To send newsletters or marketing communications (only with your consent).
• To analyse website traffic and improve our offerings.
• To comply with legal or regulatory requirements.

3. How We Protect Your Data

We use secure hosting, SSL encryption, and industry-standard safeguards to protect your personal information. Access to personal data is limited to authorised personnel only, and we never sell or share your information with third parties for profit.

4. Cookies and Tracking

Our website uses cookies to enhance your experience and gather analytics about site usage. You can disable cookies through your browser settings at any time. However, some parts of the website may not function properly if cookies are disabled.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting obligations. If you request deletion, we will securely erase your data from our systems unless retention is required by law.

6. Your Rights (GDPR)

Under UK and EU data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your data (“right to be forgotten”).
• Withdraw consent to marketing communications.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

7. Third-Party Services

We may use trusted third-party services like Google Analytics, Mailchimp, or payment processors. These partners process data on our behalf under strict confidentiality agreements and in compliance with GDPR.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the most recent revision clearly displayed.