Present a professional image with custom email hosting and domain setup by JW Digital.
We configure your DNS, connect your mailboxes, and secure your brand online with reliable hosting and anti-spam protection.
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A professional, custom-domain email address is the most basic credibility signal a business sends — and getting email deliverability right is harder than most providers admit. JW Digital handles every layer: domain registration, DNS and MX configuration, mailbox creation, SPF/DKIM/DMARC authentication for deliverability, integration with Gmail, Outlook, and Microsoft 365, and ongoing spam filtering.
Branded email addresses on your own domain (hello@yourbusiness.co.uk) with unlimited mailbox provisioning, shared inboxes, aliases, and group addresses — configured during onboarding.
Email authentication records configured correctly during setup — preventing your domain being used for spoofing and ensuring your legitimate emails are trusted by Gmail, Outlook, and corporate mail servers.
DNS, MX, TXT, and CNAME records configured for your email provider — Microsoft 365, Google Workspace, or our managed mail platform — with documentation so future changes are predictable.
Inbound spam filtering with sensible thresholds, outbound reputation monitoring, and deliverability troubleshooting when emails are landing in spam. We treat deliverability as an ongoing concern, not a one-time setup.
Authentication-first configuration, deliverability testing, and ongoing reputation monitoring
Domain registration with privacy protection where required, or DNS connection to your existing registrar. Domain-naming guidance available — we'll flag deliverability or branding concerns before commitments are made.
Documented audit of every legitimate sending source for your domain (mail platform, marketing tools, transactional services, CRM), with SPF record configured to cover all of them — missing sources cause delivery failures that are easy to miss.
DKIM signing enabled at the mail platform and DKIM records added to DNS, DMARC policy starting at p=none for monitoring then tightening to quarantine or reject once verified. Receiving providers can verify authenticity, and spoofing protection becomes active.
Mailboxes provisioned on Google Workspace, Microsoft 365, Zoho, or our managed platform. Existing emails migrated via IMAP or platform-native tooling — messages, folders, contacts, and calendars preserved.
Test sends to Gmail, Outlook, Yahoo, and corporate Exchange verify delivery; mail-tester scoring confirms authentication; inbound spam filtering tuned for your business with documented false-positive review procedures.
Google Postmaster Tools and blocklist monitoring track sender reputation so deliverability issues are caught before customers complain. Written documentation of DNS, mailbox structure, and migration changes makes future modifications predictable.
Authentication-first configuration, deliverability-tested, and documented for future changes
We document every system that will legitimately send email as your domain — your mail platform, marketing automation (Mailchimp, ActiveCampaign, Klaviyo), transactional services (SendGrid, Postmark, Amazon SES), CRM, helpdesk, and any other source. SPF must reference all of them; missing sources cause delivery failures.
If you don't have a domain, we register it on your behalf with appropriate privacy protection. If you do, we connect to it via your existing registrar and configure DNS access.
MX records pointing to your chosen mail platform. SPF record covering all legitimate sending sources with appropriate qualifiers (~all initially, ~all or -all once verified).
Mailboxes provisioned on the chosen platform (Google Workspace, Microsoft 365, our managed platform, or Zoho). Existing mailboxes migrated from previous providers using IMAP migration or platform-native tools — preserving messages, folders, contacts, and calendar data.
Test sends to major receiving providers (Gmail, Outlook.com, Yahoo, corporate Exchange) verify delivery to inbox versus spam. Mail-tester.com and GlockApps scoring confirm authentication is correctly read.
Written documentation of the DNS configuration, mailbox structure, and migration changes — so future modifications are predictable. Sender reputation monitoring on your domain (Google Postmaster Tools, MXToolbox blocklist monitoring) catches deliverability issues before customers complain.
From £60/year
Pricing depends on the engagement type. Basic email hosting setup with domain registration, MX/SPF/DKIM/DMARC configuration, and a single mailbox starts from £60/year. Full business email setup with multiple mailboxes, migration from existing providers, Google Workspace or Microsoft 365 integration, and authentication tuning typically falls between £150–£500 as a one-off project.
Starting from
£60/year
A professional, SEO-ready build designed to win you more work.
A closer look at how this works, what is included, and how each project is tailored to your business.
Setting up a custom-domain email address is genuinely simple — most domain registrars walk you through it in fifteen minutes. The problem is that the easy setup almost always omits the parts that determine whether your emails actually arrive in customers' inboxes versus disappearing into spam folders. SPF records that should reference all your sending sources (your mail provider, plus marketing tools like Mailchimp, plus transactional services like SendGrid, plus your CRM if it sends emails) are usually configured to reference just one. DKIM signing isn't enabled, so receiving mail servers can't verify messages came from you. DMARC policy is either missing entirely or set to a value that doesn't actually protect against spoofing. Reverse DNS doesn't resolve. The result: legitimate marketing emails land in spam, transactional emails about password resets get delayed, and you don't notice until customers complain.
Worse, sender reputation is sticky. Once your domain has been associated with spam-folder delivery — usually through poorly-configured authentication rather than actual bad behaviour — recovering takes months of careful sending and authentication fixes. The cheapest time to get email deliverability right is at setup; the next cheapest is now; the most expensive is after a reputation incident.
JW Digital handles the full email setup correctly. Domain registration with proper DNS configuration. MX records pointing to your chosen mail platform (Google Workspace, Microsoft 365, our managed mail platform, or Zoho). SPF, DKIM, and DMARC configured properly across every legitimate sending source. Reverse DNS where applicable. Anti-spam inbound filtering tuned to your business. Spam-reputation monitoring on your sending domain. Migration of existing mailboxes from previous platforms without data loss. Pairs naturally with our managed website hosting, SSL and security management, and bespoke website design services — particularly important when transactional emails from your website (contact form notifications, order confirmations, password resets) need to arrive reliably.
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Common questions about this service.
Yes. The most common engagement is configuring professional email on an existing domain — we connect to your DNS, configure MX records pointing to your chosen mail platform, set up SPF/DKIM/DMARC authentication correctly, and provision mailboxes. The domain stays at your existing registrar; only the email configuration changes.
Google Workspace excels at collaboration (Docs, Sheets, real-time editing) and integrates deeply with Gmail conventions — best for teams already comfortable in the Google ecosystem. Microsoft 365 has stronger desktop Office integration, more advanced enterprise features, and is often expected by larger B2B clients. Zoho is a credible cheaper alternative with reasonable features for small businesses on tight budgets. Our managed mail platform suits clients who want a simpler experience without subscribing to a major provider. We help you pick based on your team size, software preferences, and budget rather than defaulting to one.
SPF (Sender Policy Framework) is a DNS record listing the servers authorised to send email as your domain — receiving mail servers reject messages from servers not on the list. DKIM (DomainKeys Identified Mail) cryptographically signs your outgoing messages so receivers can verify they actually came from you and weren't modified in transit. DMARC ties them together and tells receivers what to do with messages that fail SPF or DKIM (deliver, quarantine, or reject). All three are critical for deliverability — missing or misconfigured authentication is the most common reason legitimate emails land in spam.
Yes. Email migration is typically a routine project — messages, folders, contacts, and calendar data transfer via IMAP migration tools or platform-native migration features. Common migrations include moving from cPanel or shared-hosting email to Google Workspace or Microsoft 365, consolidating multiple email providers into one, or moving between major platforms. We test the migration on a single mailbox before running it across the team.
Almost always one of three causes. First: missing or misconfigured SPF/DKIM/DMARC — receivers can't verify the messages are legitimate. Second: poor sender reputation built up over time, often from previously misconfigured authentication. Third: content patterns that trigger spam filters (suspicious links, certain phrases, unusual HTML formatting). We audit all three during a deliverability engagement and address the actual cause rather than guessing.
Yes. Email security includes anti-spam filtering (inbound), anti-phishing protection, DMARC policy enforcement (preventing your domain being used for spoofing), TLS encryption on the connection between mail servers, and end-to-end encryption (S/MIME or PGP) for clients who require it. Two-factor authentication is configured on all mailboxes by default. Email is one of the most common attack vectors — security is a baseline, not an upgrade.
Yes. Aliases route email from multiple addresses (info@, sales@, support@) into a single mailbox without paying for separate licences. Shared mailboxes are mailboxes that multiple team members access simultaneously — useful for team inboxes where any team member can respond. Distribution lists send to multiple people from a single address. All three are configured during setup based on your team structure.
You retain full ownership of your domain and all email content. If you ever move email management elsewhere, we hand over DNS access, document the current configuration, and assist with the transition — including providing migration tooling to move mailboxes to your new provider. No lock-in beyond the practical reality that changing email providers always requires some coordination.
Yes — but typically through a dedicated transactional email service (SendGrid, Postmark, Amazon SES, Mailgun) rather than through your main mailbox provider. Transactional emails (password resets, order confirmations, contact form notifications) need different deliverability characteristics than human-sent email — high volume, automated, time-sensitive. We configure the integration alongside the SPF/DKIM/DMARC authentication so transactional emails arrive reliably without affecting your main domain reputation.