Ongoing Maintenance & Updates
Keep your site fast, fresh, and secure
We handle monthly software updates, security patches, and speed optimisations to ensure your store performs perfectly across all devices.
Protect and Maintain Your Online Store
Our eCommerce support packages give you peace of mind knowing your website is always secure, optimised, and running smoothly. From bug fixes to feature updates, JW Digital acts as your on-demand technical partner.
Priority Support & Emergency Fixes
Your technical team on standby
If something breaks, we fix it fast. From plugin conflicts to server errors, you get direct access to expert developers who understand your setup.
Why You Need an eCommerce Support Plan
Avoid downtime, data loss, and lost sales
99.9%
average uptime with proactive monitoring
24/7
security and uptime checks
100%
of clients report faster issue resolution
0%
data loss thanks to daily backups
Running an eCommerce business means constant change — from new products and promotions to software updates. Without proper maintenance, your site becomes vulnerable to downtime, security risks, and performance issues. JW Digital ensures your store stays stable, secure, and optimised for conversions all year round.
Choose a PlanHow Our eCommerce Support Works
Simple, proactive, and transparent
Initial Audit & Setup
We conduct a full technical audit to identify vulnerabilities, outdated plugins, and optimisation opportunities before onboarding your site.
Monthly Maintenance & Updates
Every month, we handle plugin updates, performance improvements, and speed checks — keeping your store fully optimised.
Monitoring & Support
We continuously monitor uptime, security, and performance — providing real-time alerts and emergency support when needed.
Reporting & Recommendations
You’ll receive monthly reports on completed updates, performance metrics, and recommendations for further improvements.
What's Included
What’s Included in Our eCommerce Support Plans
Complete care for your online store
1
Monthly Updates & Security Patches
We apply critical platform and plugin updates to keep your store secure and compatible.
2
Daily Backups & Recovery
Automatic off-site backups ensure your store can be restored instantly if needed.
3
Performance Optimisation
Regular speed and performance audits to maintain high Core Web Vitals scores.
4
Priority Developer Support
Fast access to developers for bug fixes, tweaks, and emergency requests.
eCommerce Maintenance & Support Plans
Our support packages are tailored for businesses that value reliability. Whether you’re running Shopify, WooCommerce, or a custom build, JW Digital keeps your site running flawlessly every day of the year.
Bespoke Website Package
£150
Typical delivery time: Ongoing Monthly Support
- Full technical maintenance
- Daily backups and security monitoring
- Performance and uptime reports
- Priority developer access
We’ll tailor your package to match your business goals, audience, and preferred style. From design and development to SEO and hosting — our team handles it all.
Explore More eCommerce Services
See how JW Digital helps brands grow online through powerful, high-converting eCommerce solutions.
Shopify Development
Custom Shopify stores built for sales and scalability
JW Digital’s Shopify Development services deliver fast, secure, and conversion-focused online stores. We handle everything from design and setup to advanced integrations and SEO — helping your brand stand out and sell more.
From £800
Learn More
WooCommerce Development
Flexible, scalable WooCommerce stores built on WordPress
Our WooCommerce Development services combine WordPress flexibility with secure eCommerce functionality. We create bespoke online shops with custom plugins, fast performance, and full control over your sales process.
From £700
Learn More
Custom eCommerce Development
Bespoke online stores tailored to your business needs
We build fully custom eCommerce solutions using modern frameworks like Next.js and Node.js. Whether you need headless architecture, advanced APIs, or multi-vendor functionality — we develop online stores that perform and scale.
From £1,200
Learn More