
UX Audit & User Journey Analysis
See where customers drop off — and fix it
We use heatmaps, analytics, and funnel tracking to understand where visitors lose interest, helping us improve navigation, structure, and page flow for maximum conversions.
Your website design might look good — but does it convert? Our CRO and UX experts use data-driven insights to refine every step of your customer’s journey, ensuring smoother navigation, clearer CTAs, and higher sales. in Stoke-on-Trent

We use heatmaps, analytics, and funnel tracking to understand where visitors lose interest, helping us improve navigation, structure, and page flow for maximum conversions.

We continuously test headlines, buttons, forms, and layouts to determine what drives the most sales — optimising design through real-world data.
Small design changes can create massive revenue growth
average ROI on CRO-focused redesigns
of shoppers abandon carts due to poor UX
increase in sales after UX optimisation
of users trust sites with better usability

Most eCommerce websites lose customers due to poor UX or confusing checkout processes. By improving usability, layout clarity, and performance, we help your store increase conversions and average order value without increasing ad spend. in Stoke-on-Trent
Request a CRO ReviewTrusted web design, SEO, and digital solutions tailored for Stoke-on-Trent businesses.
Companies across Stoke-on-Trent choose us for reliable performance, solid SEO, and websites that convert.
We create modern, elegant layouts that build trust with visitors throughout Stoke-on-Trent.
Your website is engineered to handle future growth and evolving needs in Stoke-on-Trent.
We protect your Stoke-on-Trent website with enterprise-grade security and monitoring.
Data + Design = Conversion Growth
We review your customer journey, heatmaps, and analytics to pinpoint where users are dropping off or struggling.
We develop hypotheses and run A/B or multivariate tests to find the highest-performing variations for design and content.
Our UX team redesigns key pages with optimised layouts, CTAs, and visual hierarchy to improve conversions.
We track post-launch analytics and iterate over time, ensuring your store keeps performing better month after month.

Everything needed to turn visitors into customers
We analyse navigation, usability, and design elements to find conversion bottlenecks.
Improve every step of your sales funnel — from landing pages to checkout.
Evidence-based testing for headlines, product layouts, and CTAs.
Real data to inform long-term growth strategies and CRO improvements.
Our UX & CRO services are ideal for established eCommerce stores looking to improve results without increasing ad spend. We blend research, testing, and design to deliver measurable growth in conversions and revenue.
Free to Use
Estimate your project cost in just a few clicks
Once you have a rough estimate, you can use it as a starting point for your project planning. If you need something more tailored, JW Digital can then provide a bespoke quote based on your exact goals and requirements.
Explore additional eCommerce development services available for businesses in Stoke-on-Trent.

Custom Shopify stores built for sales and scalability for Stoke-on-Trent businesses
JW Digital’s Shopify Development services deliver fast, secure, and conversion-focused online stores. We handle everything from design and setup to advanced integrations and SEO — helping your brand stand out and sell more. We help companies in Stoke-on-Trent grow online with high-performance, SEO-focused websites.

Flexible, scalable WooCommerce stores built on WordPress for Stoke-on-Trent businesses
Our WooCommerce Development services combine WordPress flexibility with secure eCommerce functionality. We create bespoke online shops with custom plugins, fast performance, and full control over your sales process. We help companies in Stoke-on-Trent grow online with high-performance, SEO-focused websites.

Bespoke online stores tailored to your business needs for Stoke-on-Trent businesses
We build fully custom eCommerce solutions using modern frameworks like Next.js and Node.js. Whether you need headless architecture, advanced APIs, or multi-vendor functionality — we develop online stores that perform and scale. We help companies in Stoke-on-Trent grow online with high-performance, SEO-focused websites.
FAQs
Trusted by UK businesses for secure, scalable digital solutions. We make your online journey smooth with expert support and transparency.

Yes. Every Stoke-on-Trent website is fully customised — no templates or generic layouts.
Yes. We offer flexible solutions for Stoke-on-Trent businesses with small or large budgets.
Absolutely. We optimise speed and Core Web Vitals for better performance in Stoke-on-Trent.
Yes. We provide SEO, digital marketing, and growth strategies tailored for Stoke-on-Trent businesses.
We support Stoke-on-Trent clients with updates, maintenance, and growth services as needed.